Support
Frequently Asked Questions
Answers to common questions about our instruments, ordering, samples, production and quality assurance.
Products & Specifications
Our portfolio spans eleven instrument families — fully automatic pressure calibration systems, pressure controller calibrators, pressure calibrators and digital gauges, field digital gauges, the pressure source series, blood-pressure monitor calibrators, piston (dead-weight) gauges, handheld process calibrators, multifunction calibrators, and the ATSL fully automatic temperature calibration system. See the Products page for every model.
No. We supply standardized, type-approved instruments to guarantee metrological accuracy and traceability.
Yes, samples are available.
Yes, full technical data sheets and test reports are provided.
Laboratories and on-site / field calibration work.
OEM service is supported.
A typical service life of around 10 years. Performance advantages are detailed on each product page of our website.
MOQ & Pricing
1 unit.
Yes.
Yes.
Yes.
Yes, prices may adjust with raw-material costs and exchange rates.
Samples
Yes.
Samples are charged and are refundable.
60 days.
Yes.
Yes.
Production & Lead Time
It varies by product — see each model's product information for its specific cycle.
Yes.
No.
Yes.
Yes.
Quality & Inspection
Yes.
Yes.
Yes.
Remote video guidance first; if the issue cannot be resolved, the unit can be returned for handling.
Yes — 1 year.